Introduction to Magento 2 and Recently Viewed Products

Magento 2 is one of the leading eCommerce platforms that helps store owners manage online stores with powerful features, flexibility, and scalability. Among its wide array of functionalities, one feature that stands out is the ability to track recently viewed products.

What are Recently Viewed Products?

Recently viewed products are items that a user browses within an online store. These products can be stored in the browser’s cookies or session data. Magento 2, by default, offers a way to track these products for every visitor, which can be used to enhance the customer experience, personalize their shopping journey, and drive more conversions.

Why Track Recently Viewed Products?

Tracking recently viewed products is essential because it helps store owners:

  • Increase engagement: By showing products that users have already seen, you’re more likely to catch their attention again.

  • Encourage additional purchases: A customer who returns to a product they’ve seen before might be more likely to make a purchase.

  • Personalize the shopping experience: Displaying recently viewed products can make users feel like the store “remembers” them, enhancing their shopping experience.

How Does Magento 2 Track Recently Viewed Products?

magento 2 get recently viewed products programmatically  has a built-in functionality to track the products a user has recently viewed. It relies on cookies and sessions to gather and display this data to users as they browse.

Magento’s Built-in Functionality for Recently Viewed Products

Magento 2 uses a combination of cookies and session variables to store the list of recently viewed products. When a customer views a product, Magento automatically updates their session or stores the information in the cookies, allowing the website to fetch the product’s data later. This is shown in the “Recently Viewed Products” block on the product page or anywhere else on the site.

How Magento Tracks User Activity

Magento uses the session ID or a cookie-based approach to track which products a customer has interacted with. It stores the product IDs in a database or within the customer’s browser session, and it retrieves these items when needed to display them on the site.

Programmatically Accessing Recently Viewed Products in Magento 2

Sometimes, you may want to pull this recently viewed product data programmatically, especially if you’re building a custom feature or extension for your Magento store. Here’s how you can do it.

Understanding Magento 2’s Cookie Mechanism

Magento 2 uses cookies to track recently viewed products. When a user views a product, the ID of that product is saved in a cookie, which can be accessed by the store’s backend to programmatically retrieve the information.

Steps to Get Recently Viewed Products Programmatically

Here are the steps involved in programmatically accessing recently viewed products in Magento 2:

Customizing the Recently Viewed Products Feature in Magento 2

If you want to customize how recently viewed products are displayed or enhance the functionality, Magento 2 allows you to make changes either by developing custom code or using extensions.

Using Extensions to Enhance the Functionality

Magento has a variety of extensions that can provide more control over how recently viewed products are tracked, displayed, and integrated with other systems like email marketing or personalization engines.

Example of Customizing Product Displays

You can choose to display recently viewed products in various places—such as a popup or a sidebar widget. Customizing the appearance and behavior of this feature can significantly improve user engagement.

Troubleshooting Common Issues

Sometimes, tracking recently viewed products might not work as expected. Here are a few common issues you may face.

Clearing Cache and Data Issues

Magento caches a lot of information, and sometimes the cache might cause issues with the display of recently viewed products. Clear the Magento cache and session data regularly.

Handling Different User Scenarios

Make sure to account for scenarios where cookies might be disabled, or a user clears their cookies. You may need to provide fallback behavior in such cases.

Benefits of Managing Recently Viewed Products Programmatically

Managing recently viewed products programmatically can offer several benefits:

Enhanced Customer Experience

Displaying recently viewed products helps users quickly return to items they were interested in. This personalized experience can increase customer satisfaction.

Increased Conversion Rates

By showing products that users have already viewed, you can prompt them to reconsider purchasing those items, potentially increasing conversion rates.

Conclusion: Why You Should Leverage Recently Viewed Products in Magento 2

Incorporating recently viewed products in your Magento 2 store is an effective way to enhance customer experience and boost sales. By leveraging Magento’s built-in features and programmatically accessing recently viewed products, you can tailor your store to meet your customers’ needs, improve engagement, and ultimately drive more conversions.

FAQs

  1. How does Magento track recently viewed products? Magento tracks recently viewed products using cookies and session data, storing product IDs that are accessed when needed.

  2. Can I customize the display of recently viewed products? Yes, Magento allows you to customize the display through custom code or extensions to meet your store’s needs.

  3. How do I retrieve recently viewed products programmatically in Magento 2? You can use Magento’s cookie management system to access the product IDs, then use the product repository to fetch detailed product information.

  4. What should I do if recently viewed products are not showing up? Try clearing your cache and cookies or check the product visibility settings to ensure they are properly configured.

  5. Are there extensions that can help with managing recently viewed products? Yes, many extensions are available that can enhance the functionality of recently viewed products in Magento, offering more customization options.