For over 25 years, Telco ICT Group has been at the forefront of delivering exceptional IT Support Melbourne and telecommunications solutions tailored for businesses with vision. Located at 395 High St, Ashburton, VIC 3147, Telco ICT Group has established itself as a trusted provider in Melbourne, offering a comprehensive suite of services designed to meet the diverse needs of modern businesses.

At Telco ICT Group, we invest time upfront to understand your unique business requirements truly. Whether optimizing communication channels with your clients, developing robust e-commerce solutions, enhancing branding strategies, implementing digital strategies, ensuring secure data storage, or fortifying firewall security, we are committed to delivering tailored solutions that align with your business objectives and drive growth.

Our certified experts bring extensive industry knowledge and technical expertise to every project. We prioritize customer satisfaction, ensuring our solutions meet and exceed your expectations. With a customer-centric approach and a proven track record of success, Telco ICT Group stands ready to partner with businesses like yours to unlock new possibilities and achieve long-term success.

Services Offered by Telco ICT Group

1. Managed IT Services

Telco ICT Group excels in delivering Managed IT services that are proactive, reliable, and tailored to meet specific business needs:

  • ICT Consulting Services: Strategic IT consulting to align technology solutions with business objectives and optimize IT investments for long-term growth.
  • Cloud Collaboration Services: Secure cloud solutions that enable seamless collaboration among teams, ensuring flexibility and scalability in business operations.
  • Office 365 Services: Implementation, migration, and support for Microsoft Office 365 applications, enhancing productivity and efficiency through cloud-based solutions.
  • Microsoft Dynamics: Customized CRM solutions to streamline customer relationship management processes, improve customer retention, and drive sales growth.
  • Office Phone System: VoIP and unified communications solutions that integrate voice, video, and messaging capabilities, providing a unified communication platform for enhanced business connectivity.
  • Managed Firewall Services: Robust firewall management to safeguard networks against cyber threats, ensuring data security and regulatory compliance.

2. Communications Solutions

Telco ICT Group offers advanced communication solutions designed to optimize business communications and improve operational efficiency:

  • 3CX Phone System: Feature-rich IP PBX system that supports modern communication needs with advanced call management, conferencing, and mobile integration features.
  • Business Phone Systems: Tailored phone systems that cater to specific business requirements, offering scalability and cost-effectiveness in communication solutions.
  • IPECS Phone System: Reliable phone systems suitable for small to medium-sized businesses, providing seamless communication across multiple locations with enhanced reliability and performance.

3. Digital Strategy Services

Telco ICT Group helps businesses enhance their digital presence and achieve online success through strategic digital strategy services:

  • Website Development: Custom website design and development that reflects brand identity, engages visitors, and drives conversions through user-friendly interfaces and intuitive navigation.
  • Search Engine Optimization (SEO): Targeted SEO strategies to improve organic search rankings, increase website traffic, and attract qualified leads through optimized content and keyword targeting.
  • Google AdWords: Effective PPC advertising campaigns on Google Ads to reach potential customers at the right moment, driving immediate traffic and conversions with targeted ad placements.
  • E-Commerce Solutions: Development and management of secure e-commerce platforms that facilitate online transactions, enhance customer experience, and support business growth through digital sales channels.
  • Social Media Management: Engaging social media strategies to build brand awareness, foster customer relationships, and drive engagement on major social media platforms with tailored content and strategic campaigns.
  • Mobile App Creation: Custom mobile application development for iOS and Android platforms, enabling businesses to reach customers on mobile devices and enhance user engagement through intuitive mobile experiences.

6 Ways Telco ICT Group Helps Your Business

Partnering with Telco ICT Group provides numerous benefits that contribute to business success and operational excellence:

  1. 24-Hour Monitoring & Support 365 Days A Year: Proactive monitoring of IT systems with round-the-clock support to ensure continuous operation and minimal downtime, maximizing business productivity.
  2. Fixed Prices. No Surprise Charges Ever: Transparent pricing model with no hidden fees or unexpected charges, providing cost predictability and financial control over IT expenditures.
  3. We Only Use Certified Experts: A dedicated team of skilled IT professionals with industry certifications and expertise in implementing and managing complex IT solutions, ensuring high-quality service delivery and customer satisfaction.
  4. Access To Products You Can’t Get Anywhere Else: Strategic partnerships with leading technology vendors to offer exclusive products and innovative solutions that meet unique business needs and drive competitive advantage.
  5. Big Savings On Hardware & Software: Cost-effective procurement of hardware and software through established vendor relationships, providing competitive pricing and maximizing return on investment for IT infrastructure.
  6. Local People For Fast Implementation: A local team of IT experts is committed to the fast deployment and implementation of IT solutions, minimizing disruption to business operations and ensuring the rapid adoption and integration of new technologies.

Why Choose Telco ICT Group?

Telco ICT Group stands out as a preferred IT support partner for businesses in Melbourne due to several key factors:

  • Proven Track Record: Extensive experience and a proven track record of delivering successful IT projects and solutions across diverse industries, demonstrating expertise and reliability in IT service delivery.
  • Tailored Solutions: Customized IT strategies and solutions designed to address specific business challenges and goals, ensuring alignment with organizational objectives and enhancing operational efficiency.
  • Customer-Centric Approach: Commitment to customer satisfaction with responsive support, proactive service delivery, and ongoing communication to meet evolving business needs and expectations.
  • Commitment to Quality: Adherence to industry best practices, stringent quality standards, and utilization of cutting-edge technologies to deliver robust and reliable IT solutions that drive business growth and success.
  • Local Presence: Based in Melbourne, Telco ICT Group has a deep understanding of local market dynamics and business landscapes. It provides personalized support and strategic guidance tailored to the unique needs of businesses in the region.


Ready to empower your business with expert IT support in Melbourne from Telco ICT Group? Visit their official website at Telco ICT Group or contact them directly at 1300 414 214 to explore their comprehensive range of IT services and solutions.

Schedule a consultation with their team of IT experts to discuss your business requirements, receive personalized recommendations, and discover how Telco ICT Group can drive innovation, efficiency, and growth through strategic IT initiatives.

Partner with Telco ICT Group and experience unparalleled IT support excellence tailored to elevate your business in Melbourne.